Essential Eight Point Guide to Providing the NHS Advanced Flu Vaccination Service 2018/19

Please make sure you are familiar with the attached Community Pharmacy Surrey & Sussex guidance “Essential Eight Point Guide to Providing the NHS Advanced Flu Service 2018/19.  Please see updated information below with regards to claiming for payments.

CPSS Essential Eight Point Guide to Providing the NHS Advance Flu Vaccination Service 201819

It contains some important updates for the Surrey & Sussex area.

Failure to adhere to this guidance may result in non-payment of claims

For pharmacy multiples/chains you may wish to liaise with company managers/head office

It also includes Managing Demand during the NHS Flu Vaccination Programme where we have worked closely with the Local Medical Committee to ensure the alignment of guidance being provided to Community Pharmacies,  to GPs and National Guidance.

It also includes guidance around community pharmacies working together with GPs  – Now more than ever, we would encourage consistency and co-operation between colleagues. Collaborative working, focussed around patient prioritisation, underpinned with professional integrity should be the main aim.

NHS Advanced Flu vaccination Service – claiming payment

Community pharmacy contractors can claim payment monthly for NHS Flu Vaccination, via either the paper claim form or the webform provided by the NHS BSA (but not both).

If you are part of a pharmacy chain/group/, please check with your company managers/head office to find out the company procedure for your pharmacy.

Option 1 – Claiming online:

NHS BSA has developed a secure digital service to allow contractors to submit their flu vaccination payment claims for 2018/19 digitally.

On 25th September 2018, an introductory email will be sent to all pharmacy premises shared NHSmail accounts, with details about the digital flu submission and an explanation of how via a unique URL (as a link), contractors will be able to access the digital service. This e-mail will also remind contractors that the first unique URL to submit a claim will be sent on the 1st of October (claims cannot be submitted digitally before this date).

On 1st October, the first e-mail with a unique URL will be sent to all premises-shared NHSmail accounts for contractors to start completing their flu declaration for September digitally. Thereafter, contractors will continue to receive emails containing a unique URL on 1st of each month to allow contractors to access the digital service and make claims for payment for subsequent months of the 2018/19 flu season.

(This is a change from previous guidance which had indicated an initial email with link on the 25th of the month, followed by a reminder email on the 1st of the following month. This has been changed to simplify the process following feedback from contractors)

Please refer to BOTH these essential documents to help you through the process with FAQs included:

Guide to the flu vaccination online submission process (PDF: 172KB)

A step by step guide to submitting your flu vaccination claim online (PDF: 735KB)

After a digital claim for payment is successfully submitted to the NHS BSA via the unique URL, an email confirmation of receipt will be sent to the pharmacy’s premises-shared NHSmail account.

All these emails, including emails sent to confirm receipt of a claim for payment, will be sent from .To ensure you receive them, please add this email address to your safe senders list or check your junk email folder if you do not receive the email in your inbox. If you still do not receive the emails, please contact the NHS BSA helpdesk – details in the guidance below along with


Option 2 – Claiming use the paper form:

The Community Pharmacy Seasonal Influenza Vaccination Advanced Service claim form should be submitted to NHS BSA with the FP34C each month. The correct version of the form (V1 2018/19) should be used to avoid any delays in payment.

To claim payment, the completed form should be sent with your prescriptions and FP34C submission document.

Frequently Asked Questions

Frequently asked questions relating to claiming payment can be found on the Flu Vaccination FAQs page.

For problems accessing your Pharmacy Premises Shared NHSMail box – please see help on our Community Pharmacy Surrey & Sussex website here

 For further advice and support from the Community Pharmacy Surrey & Sussex Team, please email to:

Or call our head office:  01372 417726