People living in the High Weald praise community pharmacy in a new report

People living in the High Weald praise community pharmacy in a new report

March 7, 2020

Health and Care watchdog, Healthwatch East Sussex has published its rural Listening Tour report, following their tour of High Weald in June 2019.

Almost 1,000 local people contributed their views on local services. Coming out top for positive feedback were local pharmacists. GPs too were rated highly on the quality of care provided, but for many people, the frustrations getting a GP appointment are a significant challenge.

Pharmacies received feedback, not only around the convenience of collecting medication, but for general health advice and for being a valued asset in the community.

Commenting on the report James Wood, CEO for East Sussex Local Pharmaceutical Committee said: “Pharmacies across Surrey and Sussex are providing an exemplary service to the people living in the areas they serve.

“The hard work of all the pharmacy staff who work in the High Weald is clearly having an impact. This is why they have come out top for positive feedback.”

John Routledge, Director at Healthwatch East Sussex said: ‘‘This is the third successful Listening Tour we have delivered, and we learn so much about our diverse communities each time through engaging with people this way.

“It is important we ask people about their views and experiences about NHS and Care services because there are lots of plans to make changes in the way we use our health and care services in the future”.

Read the report on Healthwatch website

Healthwatch next Listening Tour will start on 20 April in Eastbourne. They will be in and around the town for approximately two and half weeks, you can check their website to find out where they will be.


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