NHS England Area Team Newsletters and Community Pharmacy Useful Contacts including Safeguarding contacts

This page provides details of Newsletters that NHS England have issued to support contractors with contractual matters

It gives Details of information that you will need to deliver and gain payment for Essential, Advanced and locally commissioned services.

NHSE Newsletter September 2017

Includes: Unplanned Closures and late openings; NHS Urgent Medicines Supply Service Pilot (NUMSAS); CPAF validation visits; NHSmail shared mailbox accounts; Clinical waste (patient returned medication); Safe certificates; Reporting concerns with clinical performance.

The Community Pharmacy Contacts documents contain Safeguarding and Child Protection contacts for each area:

Community Pharmacy Contacts Surrey Sept 2017

Community Pharmacy Contacts Brighton & Hove Sept 1517

Community Pharmacy Contacts East Sussex September 1517

Community Pharmacy Contacts West Sussex Sept 1517

Please note:  All public and patient enquires should be directed to the NHS England main customer contact centre england.contactus@nhs.net or telephone 0300 311 22 33.

Primary Care Support England (PSCE) contact details are listed below:

Primary Care Support England (PCSE)


PCSE General Enquiries:


PCSE Enquiries, PO Box 350, Darlington DL1 9QN

Tel: 0333 014 2884

Fax: 0113 277 6912

website: http://pcse.england.nhs.uk

Pharmaceutical administration
New pharmacy/relocation applications, change of ownership, address:



Stationery Ordering

Ordering and tracking supplies including stationery, dispensing tokens, pre-printed forms etc

FAQ section:

To register:

Support with registering or accessing the portal:

Queries regarding existing urgent orders:






(put “portal registration support needed” on subject line)


(Put “urgent supplies query” on subject line).



PCSE are aware of an intermittent issue some people experience when emailing their main enquiry email pcse.enquiries@nhs.net

Where users request a read receipt for emails the auto reply they receive indicates that the email has been deleted without being read, causing understandable confusion and concern for some users. Please be assured that these emails have not been deleted and will have been directed to the correct team in PCSE to read and action.