Essential services


Essential services are those provided by all pharmacy contractors as part of the NHS Community Pharmacy Contractual Framework (CPCF or the ‘pharmacy contract’).:

  • dispensing medicines
  • dispensing appliances
  • repeat dispensing (including electronic repeat dispensing (eRD))
  • disposal of unwanted medicines
  • promotion of healthy lifestyles (public health)
  • signposting
  • support for self-care.

Services are provided under a clinical governance framework that includes clinical audit and information governance requirements


For more information